I've found R-U-ON extremely useful in building a relationship with my customers. R-U-ON enables me to learn of potential issues before the customer. It's great to be able to call and proactively ask if they're having problems with a slow server or if a reboot was planned.

Trading on financial markets lays emphasis on availability and connectivity of our systems, 24x7. Monitoring all parts of our network, servers and applications in different continents and across time zones is quite a challenge. R-U-ON was a promising platform from the very beginning and the responsiveness of the system, dedicated support and ongoing improvements confirmed our choice.